Contact information

Last Updated: November 17, 2025

Thank you for visiting BORIS CUSTOMIZED STORE! If you have any questions about your order, shipping, products, returns, or any other concerns, feel free to reach out to us.

1. Customer Support Email

📧 benzhang1313@gmail.com
We typically reply within 24–48 hours on business days.

2. Customer Service Hours

  • Monday–Friday: 9:00 AM – 6:00 PM (PST)
  • Weekends & Holidays: Closed (but urgent inquiries will be handled as soon as possible)

3. How We Can Help

You may contact us regarding:

  • Order status
  • Product questions
  • Shipping & tracking issues
  • Returns or exchanges
  • After-sales support
  • Business or partnership inquiries

4. Useful Links

You may also check the following pages for answers:

  • Privacy Policy
  • Return Policy
  • Shipping Policy
  • Terms of Service

If you still need assistance, feel free to contact us anytime.